Suggestions and Complaints

Bass Coast Health strives to achieve excellence in health care for the Gippsland South Coast and is dedicated to providing person centred care for our community. The services offered are constantly evaluated to ensure that your experience at the health service is a positive one.

Bass Coast Health values your feedback as it helps to identify what is working well or target processes that could be further improved.

If you would like to acknowledge the staff for the great work they do or have a complaint please email Your feedback will be forwarded to the appropriate manager or alternatively, please contact our Quality department on 03 5671 3365.